Shipping policy
## Shipping Policy
Thank you for shopping with boldlsy! We are dedicated to getting your premium streetwear to your doorstep as quickly and efficiently as possible. Below are the details of our shipping operations, timeframes, and policies.
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### 1. Order Processing Time
* All orders are processed within **[PROCESSING TIME]** (excluding weekends and major public holidays) after receiving your order confirmation email.
* You will receive another notification when your order has shipped.
* Please note that processing time is separate from shipping/delivery time.
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### 2. Delivery Timeframes & Shipping Costs
We offer reliable domestic shipping across India. Estimated delivery times and costs depend on your location and the shipping method selected at checkout:
| Shipping Method | Estimated Delivery Time | Shipping Cost |
| :--- | :--- | :--- |
| **Standard Shipping** | [X-X BUSINESS DAYS] | [SHIPPING COST / Free over ₹XXXX] |
| **Express Shipping** | [X-X BUSINESS DAYS] | [SHIPPING COST] |
*Note: Delivery timelines are estimates and commence from the date of dispatch, not the date of order.*
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### 3. Tracking Your Order
* Once your package has been handed over to our logistics partner, we will automatically send you a shipping confirmation email containing a unique **Tracking Number** and a tracking link.
* You can monitor the real-time status of your journey directly through the carrier’s portal. Please allow up to 24 hours for the tracking information to update.
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### 4. International Shipping
* **[Select One Option]**
* *Option A:* Currently, we only ship within India and do not offer international shipping. Stay tuned as we expand our horizons soon!
* *Option B:* We offer international shipping to select countries. Shipping charges, delivery timelines, and duties/taxes will be calculated at checkout based on your destination country.
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### 5. Delivery Issues & Delays
* **Delays:** While we work with top-tier courier networks to ensure timely delivery, occasional delays may occur due to extreme weather conditions, flight disruptions, festival rushes, or remote regional constraints. We appreciate your patience during these rare events.
* **Incorrect Address:** We are not responsible for orders delivered to an incorrect address provided by the customer. Please double-check your shipping details at checkout. If you spot an error, contact us immediately at support@boldlsy.com before the order is dispatched.
* **Damaged or Missing Packages:** If your tracking status shows "Delivered" but you haven't received it, or if your package arrives damaged, please reach out to our customer support team within **[X DAYS]** of the delivery date so we can open an investigation with the carrier.